Refund and cancellation policy

Sample refund and cancellation policy, for testing only

This is sample text, written on 17 September 2026 so the print shop can be tested from order to delivery. It is not Lonchero's policy and nobody may rely on it. Replace it with your own before taking a real order.

Before you approve a proof

Nothing is printed until you approve the proof and pay. Until then there is nothing to cancel and nothing is charged.

After you pay

Everything is printed to your order with your artwork. You can ask to cancel from your order page; once making has started, the order cannot be cancelled.

If something is wrong

If what arrives is damaged, or does not match the proof you approved, tell us within 7 days of delivery with a photo. We will reprint it or refund it.

How refunds are paid

A refund goes back to the card you paid with. Your bank may take 5 to 10 business days to show it.